10 Mar
Businesses that rely on deliveries face a crucial decision: continue using third-party delivery apps or switch to a white-label delivery solution. While third-party platforms offer convenience, they come with high fees, lack of brand control, and limited customer data access. This has led many businesses to shift towards white-label delivery solutions for more flexibility, better profitability, and enhanced customer experience.
In this blog, we’ll explore why businesses are making this transition and how a white-label solution can be a game-changer for your delivery operations.
1. The Hidden Costs of Third-Party Delivery Apps
Many businesses initially choose third-party delivery apps for convenience, but they soon realize the financial burden:
- High Commission Fees: Apps like UberEats, DoorDash, and Glovo charge commissions of up to 30% per order, significantly cutting into profits.
- Additional Service Charges: Hidden fees and markups further reduce earnings, making it difficult for businesses to sustain profitability.
- Reduced Margins: Restaurants, grocery stores, and pharmacies often struggle to maintain healthy margins when using third-party platforms.
2. Loss of Brand Identity & Customer Loyalty
When a business relies on a third-party platform, customers associate their experience with the app rather than the brand itself. This leads to:
- Limited Branding Opportunities: Your logo and brand elements take a backseat to the delivery platform’s branding.
- No Direct Customer Relationship: Since the app owns the customer data, businesses cannot personalize offers, build loyalty programs, or directly communicate with their customers.
- Inconsistent Service Quality: Delivery speed, packaging, and overall experience are controlled by the platform, affecting customer satisfaction.
3. The Shift Towards White-Label Delivery Solutions
White-label delivery solutions offer businesses full control over their delivery operations. Here’s why businesses are making the switch:
A. Increased Profitability
- No Commission Fees: Businesses keep 100% of their revenue without sharing a percentage with third-party apps.
- Lower Operational Costs: Customizable pricing structures help businesses manage costs more efficiently.
B. Full Brand Control
- Custom-Branded Apps & Website: Businesses can provide a seamless ordering experience with their own logo, colors, and theme.
- Personalized Customer Experience: From promotions to notifications, businesses can engage customers directly.
C. Ownership of Customer Data
- Data-Driven Marketing: With access to customer data, businesses can create targeted marketing campaigns and boost retention.
- Loyalty Programs & Discounts: Offering rewards and incentives encourages repeat orders and increases customer lifetime value.
D. Greater Operational Flexibility
- Customizable Delivery Options: Businesses can set their own delivery policies, such as delivery zones, pricing, and service areas.
- Integration with Existing Systems: White-label solutions easily integrate with POS systems, inventory management, and CRM tools.
4. Success Stories: Businesses Thriving with White-Label Delivery
Many businesses that switched to white-label solutions have reported:
A. Higher customer retention rates
B. Increased profits due to direct sales
C. Better customer experience and brand recognition
5. How to Transition to a White-Label Delivery Solution
Making the switch is easier than you think:
A. Choose the Right Provider: Look for a white-label solution that fits your business needs.
B. Customize Your Platform: Set up branding, payment options, and delivery preferences.
C. Promote Your Own App & Website: Encourage customers to order directly through your platform.
D. Leverage Customer Data: Use insights to personalize offers and improve customer retention.
Why Choose Zeew for Your White-Label Delivery Solution?
Zeew offers a fully customizable white-label delivery platform designed for businesses that want to own their brand, maximize profits, and streamline operations. With Zeew, you get:
A. A branded delivery app & website with your logo and identity
B. Full control over pricing, delivery policies, and customer experience
C. No commissions—keep 100% of your profits
D. Real-time tracking, AI-powered dispatching, and seamless integrations
Conclusion
As businesses aim for higher profitability, stronger brand recognition, and better customer retention, the shift from third-party delivery apps to white-label solutions is becoming a necessity. By taking control of their own delivery operations, businesses can reduce costs, enhance customer loyalty, and build a sustainable long-term strategy. Take your delivery business to the next level with Zeew. Book a demo today!
